TigerNet was formed in 1996 as an IT Solutions Company installing hardware, software, networking, security and anti-virus solutions, telephone systems and voice and data telephone lines, making us a one stop shop for all your IT requirements. TigerNet are able to provide consultancy and support for all our services either via telephone, remote access or onsite.
Registered in England No: 3273792, Registered Office: The Cow Shed Mill Lane, Scotsgrove, Thame, Oxon OX9 3RP
With over 20 years experience providing core business benefits and with a vast array of customer references, we have a proven record in delivering the right solution
We’re focused on looking forward at the next generation of products, reviewing and selecting those that will provide measureable business benefits to our customers
We pride ourselves in providing solutions to your problems and relish the challenge of delivering these solutions at a price to fit your budget
Customer Support has always been our principal focus and our standards are testiment to that. We put customer care first every time
We take pride in our support and monitor and delivery against strict targets
- Response Times Cat 1 < 1hr 97% 97%
- Response within Contract 99% 99%
- Telephone Answer Time within 10 sec 88% 88%
- Customer Survey Happiness 96% 96%
Technical Director & Co-Founder – David has a history in IT spanning over 30 years and excels in Unix/Linux and Virtualisation. As Technical Director he is constantly looking and testing new products that would have business benefits to our customers making him very well equipped to advise and support your business critical needs
Darren has been with TigerNet for nearly 15 years. Coming from an IT background he has been instrumental in developing our professional and full integrated Support Desk and now has the responsibility of running our Support Centre
Tracy, as Office Manager has a diverse role including over-seeing the Sales, Purchasing and Account Management. She also provides receptionist duties and if we speak really nice to her, some PA duties as well. With over 20 years in Office Administration, with more than 10 at TigerNet, she is a invaluable component of the company.